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Memorandum

DIVM NO. 581, S. 2023 – DIVISION RETOOLING OF PUBLIC SCHOOLS DISTRICT SUPERVISORS, SCHOOL HEADS/HEAD TEACHERS, IPED COORDINATORS AND SELECTED TEACHERS SERVING IN THE INDIGENOUS PEOPLES COMMUNITIES

Posted on December 15, 2023, 16:12:48 PM

DIVM NO. 580, S. 2023 – LEARNING ACTION CELL AND INTERFACE OF DISTRICT SECONDARY FILIPINO COORDINATORS

Posted on December 15, 2023, 16:12:44 PM

DIVM NO. 579, S. 2023 – NOMINATION FOR THE 2ND GAWAD EDUKAMPYON AWARDS FOR LOCAL GOVERNANCE

Posted on December 15, 2023, 16:12:39 PM

DIVM NO. 578, S. 2023 – INTERFACE OF CHIEF EDUCATION SUPERVISOR , EDUCATION PROGRAM SUPERVISORS AND SPECIALISTS

Posted on December 15, 2023, 09:12:21 AM

DIVM NO. 577, S. 2023 – SCHEDULE OF ADMINISTRATION OF THE SPECIAL PHILIPPINE EDUCATIONAL PLACEMENT TEST (PEPT)

Posted on December 14, 2023, 13:12:41 PM

DIVM NO. 576, S. 2023 CORRIGENDUM TO DIVM NO. 572, S. 2023 (YEAR-END PERFORMANCE REVIEW AND EVALUATION OF SCHOOL AND NON-SCHOOL BASED PERSONNEL)

Posted on December 14, 2023, 12:12:52 PM

DIVM NO. 575, S. 2023 YEAR-END PERFORMANCE REVIEW AND ORIENTATION ON QUALITY MANAGEMENT SYSTEM

Posted on December 13, 2023, 12:12:24 PM

DIVM NO. 574, S. 2023 REITERATION OF SAFETY AND PREPAREDNESS MEASURES DURING THE HOLIDAY SEASON

Posted on December 12, 2023, 14:12:30 PM

DIVM NO. 573, S. 2023 REGIONAL CHIEF GIRL SCOUT MEDAL PRESENTATION CEREMONY

Posted on December 09, 2023, 07:12:54 AM

DIVM NO. 572, S. 2023 YEAR-END PERFORMANCE REVIEW AND EVALUATION OF SCHOOL AND NON-SCHOOL BASED PERSONNEL

Posted on December 08, 2023, 17:12:35 PM

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News

  • Mayor Juris Sucro Donates 200,000 Pesos to Aklan Delegation at Palarong Pambansa
  • SDO Aklan Clinches Victory by a Single Point in 2024 Regional Festival of Talents
  • KISEC Student Secures Second Place in English Braille Reading Competition
  • Aklanon Fruit and Vegetable Carver Wins Gold at Technolympics 2024
  • Aklan’s Champion Orators: Narandan Triumphs at RFOT 2024
  • SDO Aklan Dominates Regional Festival of Talents in Population Development and Musabaqah
  • School Heads Prepare Implementation Strategies for MATATAG Curriculum School-based Training
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Client Satisfaction Measurement
This short Client Satisfaction Measurement (CSM) survey aims to track the customer experience of government offices. Your answers will enable this office to provide a better service.

Customer Type*

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Citizen
Business
Government
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Age*

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Sex*

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Male
Female
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Office Visited*

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Office of the SDS
Office of the ASDS
Administrative Office - Office of the AO V
Administrative Office - Personnel Section
Administrative Office - Payroll Services
Finance Services - Accounting Office
Finance Services - Cash Unit
Finance Services - Budget Office
Information Technology Unit
Legal Services Unit
Bids and Awards Committee
CID - Office of the Chief Education Supervisor
CID - Instructional Management Section
CID - Alternative Learning System
CID - Learning Resources Management Section
SGOD - Office of the Chief Education Supervisor
SGOD - Office of the Education Program Supervisor
SGOD - Schools Monitoring Office (M&E)
SGOD - Human Resource Development Office
SGOD - Social Mobilization Office
SGOD - Research and Planning Office
SGOD - Medical and Dental Office
SGOD - Engineering and School Facilities Office
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Service/s Availed*

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Part 2/3: Citizen's Charter
Check mark (✔) your answer to the Citizen’s Charter (CC) questions.

CC1: Do you know about the Citizen’s Charter (document of an agency’s services and reqs.)?*

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CC2: If Yes to the previous question, did you see this office’s Citizen’s Charter?

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CC3: If Yes to the previous question, did you use the Citizen’s Charter as a guide for the service/s you availed?

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Part 3/3: Customer Care
For SQD 1-8, please encircle the number that corresponds to your answer:

SQD1. I spent an acceptable amount of time to complete my transaction (Responsiveness)*

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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
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SQD2. The office accurately informed and followed the transaction’s requirements and steps (Reliability)*

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Neither Agree nor Disagree
Disagree
Strongly Disagree
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SQD3. My online transaction (including steps and payment) was simple and convenient (Access and Facilities)*

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Neither Agree nor Disagree
Disagree
Strongly Disagree
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SQD4. I easily found information about my transaction from the office or its website (Communication)*

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Neither Agree nor Disagree
Disagree
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SQD5. I paid an acceptable amount of fees for my transaction (Costs)*

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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
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SQD6. I am confident my online transaction was secure (Integrity)*

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Strongly Agree
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Neither Agree nor Disagree
Disagree
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SQD7. The office's online support was available, or (if asked questions) online support was quick to respond (Assurance)*

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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
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SQD8. I got what I needed from the government office (Outcome)*

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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
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Remarks

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