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Memorandum

DIVM NO. 02, S. 2024 SUBMISSION OF REVISED FY 2024 BUDGET EXECUTION DOCUMENTS (BEDs) – GENERAL APPROPRIATIONS ACT (GAA) LEVEL

Posted on January 05, 2024, 12:01:46 PM

DIVM NO. 01, S. 2024 ENHANCEMENT OF THE DISTINCT AKLAN CULTURE (Sinaot sa Calle 2024)

Posted on January 02, 2024, 13:01:29 PM

DIVM NO. 589, S. 2023 PROGRAM IMPLEMENTATION REVIEW (PIR) OF THE BIDS AND AWARDS COMMITTEE (BAC)

Posted on December 29, 2023, 16:12:50 PM

DIVM NO. 588, S. 2023 FIELD VALIDATION OF THE FORMATIVE ASSESSMENT INSTRUCTIONAL RESOURCE (FAIR) OF THE BUREAU OF LEARNING DELIVERY TEACHING AND LEARNING DIVISION – DEPED CENTRAL OFFICE

Posted on December 28, 2023, 08:12:50 AM

DIVM NO. 587, S. 2023 DIVISION VIRTUAL ORIENTATION ON THE CLIENT SATISFACTION MEASUREMENT (CSM) RESULTS FOR FISCAL YEAR 2023

Posted on December 28, 2023, 08:12:39 AM

DivM No. 586, s. 2023 SUBMISSION OF RECOMMENDATION FOR THE 2024 BSP NATIONAL AWARDS

Posted on December 21, 2023, 13:12:40 PM

DivM No. 585, s. 2023 CAREER GUIDANCE PROGRAM TRAINING NEEDS ANALYSIS FOR PUBLIC SECONDARY SCHOOL CLASS ADVISERS

Posted on December 21, 2023, 13:12:29 PM

DIVM NO. 584, S. 2023 CORRIGENDUM TO DIVM NO. 581, S. 2023 TITLED DIVISION RETOOLING OF PUBLIC SCHOOLS DISTRICT SUPERVISORS, SCHOOL HEADS/HEAD TEACHERS, IPED COORDINATORS AND SELECTED TEACHERS SERVING IN THE INDIGENOUS PEOPLES (IP) COMMUNITIES

Posted on December 20, 2023, 16:12:36 PM

DIVM NO. 583, S. 2023 – PROVINCIAL SENIOR AND CADET CAMP

Posted on December 20, 2023, 14:12:52 PM

DIVM NO. 582, S. 2023 – SUBMISSION OF CLIENT SATISFACTION MEASUREMENT (CSM) RESULTS FOR FISCAL YEAR 2023

Posted on December 20, 2023, 13:12:55 PM

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Latest Releases

  • DIVM NO. 225,S. 2026 – SUBMISSION OF NAMES OF POTENTIAL CAREER EXECUTIVE SERVICE-WRITTEN EXAMINATION (CES-WE) TAKERSApril 16, 2026
  • DIVL NO. 029, S. 2026- 1st Boracay Platinum Waves (International Open Water Swim Race)April 16, 2026
  • DIVM NO. 224,S. 2026 – VIRTUAL ORIENTATION ON THE OFFICIAL NATIONWIDE ROLLOUT OF THE INSIGHTED MOBILE APPLICATIONApril 16, 2026
  • DIVM NO. 223,S. 2026 – OFFICIAL DELEGATES TO THE 2026 NATIONAL FESTIVAL OF TALENTS (NFOT)April 16, 2026
  • DIVM NO. 222,S. 2026 – REITERATION ON THE SCHEDULE FOR THE CONDUCT OF CY 2026 QUARTERLY NATIONWIDE SIMULTANEOUS EARTHQUAKE DRILL (NSED)April 16, 2026

News

  • Mayor Juris Sucro Donates 200,000 Pesos to Aklan Delegation at Palarong Pambansa
  • SDO Aklan Clinches Victory by a Single Point in 2024 Regional Festival of Talents
  • KISEC Student Secures Second Place in English Braille Reading Competition
  • Aklanon Fruit and Vegetable Carver Wins Gold at Technolympics 2024
  • Aklan’s Champion Orators: Narandan Triumphs at RFOT 2024
  • SDO Aklan Dominates Regional Festival of Talents in Population Development and Musabaqah
  • School Heads Prepare Implementation Strategies for MATATAG Curriculum School-based Training
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Client Satisfaction Measurement
This short Client Satisfaction Measurement (CSM) survey aims to track the customer experience of government offices. Your answers will enable this office to provide a better service.

Customer Type*

Choose
Citizen
Business
Government
Clear selection

Age*

Clear selection

Sex*

Choose
Male
Female
Prefer not to say
Clear selection

Office Visited*

Choose
Office of the SDS
Office of the ASDS
Administrative Office - Office of the AO V
Administrative Office - Personnel Section
Administrative Office - Payroll Services
Finance Services - Accounting Office
Finance Services - Cash Unit
Finance Services - Budget Office
Information Technology Unit
Legal Services Unit
Bids and Awards Committee
CID - Office of the Chief Education Supervisor
CID - Instructional Management Section
CID - Alternative Learning System
CID - Learning Resources Management Section
SGOD - Office of the Chief Education Supervisor
SGOD - Office of the Education Program Supervisor
SGOD - Schools Monitoring Office (M&E)
SGOD - Human Resource Development Office
SGOD - Social Mobilization Office
SGOD - Research and Planning Office
SGOD - Medical and Dental Office
SGOD - Engineering and School Facilities Office
Clear selection

Service/s Availed*

Clear selection
Part 2/3: Citizen's Charter
Check mark (✔) your answer to the Citizen’s Charter (CC) questions.

CC1: Do you know about the Citizen’s Charter (document of an agency’s services and reqs.)?*

Clear selection

CC2: If Yes to the previous question, did you see this office’s Citizen’s Charter?

Clear selection

CC3: If Yes to the previous question, did you use the Citizen’s Charter as a guide for the service/s you availed?

Clear selection
Part 3/3: Customer Care
For SQD 1-8, please encircle the number that corresponds to your answer:

SQD1. I spent an acceptable amount of time to complete my transaction (Responsiveness)*

Choose
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Clear selection

SQD2. The office accurately informed and followed the transaction’s requirements and steps (Reliability)*

Choose
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Clear selection

SQD3. My online transaction (including steps and payment) was simple and convenient (Access and Facilities)*

Choose
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Clear selection

SQD4. I easily found information about my transaction from the office or its website (Communication)*

Choose
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Clear selection

SQD5. I paid an acceptable amount of fees for my transaction (Costs)*

Choose
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Clear selection

SQD6. I am confident my online transaction was secure (Integrity)*

Choose
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Clear selection

SQD7. The office's online support was available, or (if asked questions) online support was quick to respond (Assurance)*

Choose
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Clear selection

SQD8. I got what I needed from the government office (Outcome)*

Choose
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Clear selection

Remarks

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