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Letter

DivL 014,s. 2022 Meeting and finalization of workshop outputs for the Akeanon Editing Guide Workshop

Posted on April 26, 2022, 08:04:15 AM

DivL 013,s. 2022 Meeting of the working committees during the conduct of DepEd Night

Posted on April 18, 2022, 08:04:22 AM

DivL 012, s. 2022- Request to submit the lists of schools with informal settlers

Posted on April 01, 2022, 09:04:16 AM

DivL 011, s. 2022- Schedule for physical checking of school properties of the selected schools in the districts

Posted on March 28, 2022, 09:03:16 AM

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DIVM NO. 178, s. 2026 – LEADERSHIP TRAINING FOR DIVISION FEDERATED SUPREME SECONDARY LEARNER GOVERNMENT FOR THE SCHOOL YEAR 2026-2027March 18, 2026
DIVM NO. 177, s. 2026 – PROJECT PROPOSAL ON THE ESTABLISHMENT OF A DEDICATED ROOM FACILITY FOR ART THERAPHY SESSIONS FOR CHILDREN WITH AUTISMMarch 18, 2026
DIVM NO. 176, s. 2026 – INTERFACE OF EPP/TLE DIVISION AND DISTRICT COORDINATORS, CONTEST ADMINISTRATORS AND FACILITATORSMarch 17, 2026
DIVA NO. 040, S. 2026 – OFFICIAL DESIGNATION OF MR. JOSELITO G. ESTEMBER AS REGIONAL DIRECTOR OF DSWD FIELD OFFICE VIMarch 17, 2026
DIVM NO. 175, s. 2026 – 2026 DIVISION FESTIVAL OF TALENTS – TECHNOLYMPICS (Elementary and Secondary Level)March 17, 2026

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Client Satisfaction Measurement

This short Client Satisfaction Measurement (CSM) survey aims to track the customer experience of government offices. Your answers will enable this office to provide a better service.

Customer Type^*

Choose

Citizen

Business

Government

Clear selection

Age^*

Clear selection

Sex^*

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Male

Female

Prefer not to say

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Office Visited^*

Choose

Office of the SDS

Office of the ASDS

Administrative Office - Office of the AO V

Administrative Office - Personnel Section

Administrative Office - Payroll Services

Finance Services - Accounting Office

Finance Services - Cash Unit

Finance Services - Budget Office

Information Technology Unit

Legal Services Unit

Bids and Awards Committee

CID - Office of the Chief Education Supervisor

CID - Instructional Management Section

CID - Alternative Learning System

CID - Learning Resources Management Section

SGOD - Office of the Chief Education Supervisor

SGOD - Office of the Education Program Supervisor

SGOD - Schools Monitoring Office (M&E)

SGOD - Human Resource Development Office

SGOD - Social Mobilization Office

SGOD - Research and Planning Office

SGOD - Medical and Dental Office

SGOD - Engineering and School Facilities Office

Clear selection

Service/s Availed^*

Clear selection

Part 2/3: Citizen's Charter

Check mark (✔) your answer to the Citizen’s Charter (CC) questions.

CC1: Do you know about the Citizen’s Charter (document of an agency’s services and reqs.)?^*

Yes, aware before my transaction with this office

Yes, but aware only when I saw the CC of this office

No, not aware of the CC (Skip questions CC2 and CC3)

Clear selection

CC2: If Yes to the previous question, did you see this office’s Citizen’s Charter?

Yes, the CC was easy to find

Yes, but the CC was hard to find

No, I did not see this office’s CC (Skip question CC3)

Clear selection

CC3: If Yes to the previous question, did you use the Citizen’s Charter as a guide for the service/s you availed?

Yes, I was able to use the CC

Other:

Clear selection

Part 3/3: Customer Care

For SQD 1-8, please encircle the number that corresponds to your answer:

SQD1. I spent an acceptable amount of time to complete my transaction (Responsiveness)^*

Choose

Strongly Agree

Agree

Neither Agree nor Disagree

Disagree

Strongly Disagree

Clear selection

SQD2. The office accurately informed and followed the transaction’s requirements and steps (Reliability)^*

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Strongly Agree

Agree

Neither Agree nor Disagree

Disagree

Strongly Disagree

Clear selection

SQD3. My online transaction (including steps and payment) was simple and convenient (Access and Facilities)^*

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Strongly Agree

Agree

Neither Agree nor Disagree

Disagree

Strongly Disagree

Clear selection

SQD4. I easily found information about my transaction from the office or its website (Communication)^*

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Strongly Agree

Agree

Neither Agree nor Disagree

Disagree

Strongly Disagree

Clear selection

SQD5. I paid an acceptable amount of fees for my transaction (Costs)^*

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Strongly Agree

Agree

Neither Agree nor Disagree

Disagree

Strongly Disagree

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SQD6. I am confident my online transaction was secure (Integrity)^*

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Strongly Agree

Agree

Neither Agree nor Disagree

Disagree

Strongly Disagree

Clear selection

SQD7. The office's online support was available, or (if asked questions) online support was quick to respond (Assurance)^*

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Strongly Agree

Agree

Neither Agree nor Disagree

Disagree

Strongly Disagree

Clear selection

SQD8. I got what I needed from the government office (Outcome)^*

Choose

Strongly Agree

Agree

Neither Agree nor Disagree

Disagree

Strongly Disagree

Clear selection

Remarks

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