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Author: Vena Angelen Oquendo

ADMINISTRATIVE OFFICER II -BAC

Posted on October 28, 2025, 17:10:00 PM

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Latest Releases

  • GRADUATION MESSAGE OF RAMON D. PARAS JR,CESE ASSISTANT SCHOOLS DIVISION SUPERINTENDENTMarch 20, 2026
  • DIVM NO. 181, s. 2026 – APPROVED NOSCA OF RECLASSIFIED SCHOOL PRINCIPAL AND TEACHING POSITIONS UNDER THE EXPANDED CAREER PROGRESSION (ECP) AS OF MARCH 19, 2026March 19, 2026
  • DIVM NO. 180, s. 2026 – DIVISION-BASED TRAINING OF TEACHERS IN THE LAST MILE SCHOOLS (LMS) ON MULTIGRADE INSTRUCTIONSMarch 19, 2026
  • DIVM NO. 179, s. 2026 – CORRIGENDUM TO DIVISION MEMORANDUM NO. 168 S. 2026 (2026 DIVISION FESTIVAL OF TALENTS STEMazing-Elementary Level)March 19, 2026
  • DIVM NO. 178, s. 2026 – LEADERSHIP TRAINING FOR DIVISION FEDERATED SUPREME SECONDARY LEARNER GOVERNMENT FOR THE SCHOOL YEAR 2026-2027March 18, 2026

News

  • Mayor Juris Sucro Donates 200,000 Pesos to Aklan Delegation at Palarong Pambansa
  • SDO Aklan Clinches Victory by a Single Point in 2024 Regional Festival of Talents
  • KISEC Student Secures Second Place in English Braille Reading Competition
  • Aklanon Fruit and Vegetable Carver Wins Gold at Technolympics 2024
  • Aklan’s Champion Orators: Narandan Triumphs at RFOT 2024
  • SDO Aklan Dominates Regional Festival of Talents in Population Development and Musabaqah
  • School Heads Prepare Implementation Strategies for MATATAG Curriculum School-based Training
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Client Satisfaction Measurement
This short Client Satisfaction Measurement (CSM) survey aims to track the customer experience of government offices. Your answers will enable this office to provide a better service.

Customer Type*

Choose
Citizen
Business
Government
Clear selection

Age*

Clear selection

Sex*

Choose
Male
Female
Prefer not to say
Clear selection

Office Visited*

Choose
Office of the SDS
Office of the ASDS
Administrative Office - Office of the AO V
Administrative Office - Personnel Section
Administrative Office - Payroll Services
Finance Services - Accounting Office
Finance Services - Cash Unit
Finance Services - Budget Office
Information Technology Unit
Legal Services Unit
Bids and Awards Committee
CID - Office of the Chief Education Supervisor
CID - Instructional Management Section
CID - Alternative Learning System
CID - Learning Resources Management Section
SGOD - Office of the Chief Education Supervisor
SGOD - Office of the Education Program Supervisor
SGOD - Schools Monitoring Office (M&E)
SGOD - Human Resource Development Office
SGOD - Social Mobilization Office
SGOD - Research and Planning Office
SGOD - Medical and Dental Office
SGOD - Engineering and School Facilities Office
Clear selection

Service/s Availed*

Clear selection
Part 2/3: Citizen's Charter
Check mark (✔) your answer to the Citizen’s Charter (CC) questions.

CC1: Do you know about the Citizen’s Charter (document of an agency’s services and reqs.)?*

Clear selection

CC2: If Yes to the previous question, did you see this office’s Citizen’s Charter?

Clear selection

CC3: If Yes to the previous question, did you use the Citizen’s Charter as a guide for the service/s you availed?

Clear selection
Part 3/3: Customer Care
For SQD 1-8, please encircle the number that corresponds to your answer:

SQD1. I spent an acceptable amount of time to complete my transaction (Responsiveness)*

Choose
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Clear selection

SQD2. The office accurately informed and followed the transaction’s requirements and steps (Reliability)*

Choose
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Clear selection

SQD3. My online transaction (including steps and payment) was simple and convenient (Access and Facilities)*

Choose
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Clear selection

SQD4. I easily found information about my transaction from the office or its website (Communication)*

Choose
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Clear selection

SQD5. I paid an acceptable amount of fees for my transaction (Costs)*

Choose
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Clear selection

SQD6. I am confident my online transaction was secure (Integrity)*

Choose
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Clear selection

SQD7. The office's online support was available, or (if asked questions) online support was quick to respond (Assurance)*

Choose
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Clear selection

SQD8. I got what I needed from the government office (Outcome)*

Choose
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Clear selection

Remarks

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